Privacy

When You Use Our Website

When you explore products on our website, we utilize cookies from both our team and third parties. These cookies play a role in enhancing the functionality of a website, it gathers visitor data for insight, and improves overall user experience. Some cookies help a website to function properly, and no consent is required for them.
To acquire more information, Visit the cookies section.

After you fill out an enquiry form on our website

Upon submitting an inquiry through our website. We address your enquiry while utilizing collected information (like your name, phone number, and email address), and provide you with the information regarding product and service, and by following up via email to ensure that you are satisfied with the product. This is done in our legitimate interest to provide accurate information before a potential sale.

The information you provide is not utilized for any automated decision-making processes that could impact you. We retain enquiry emails for five years, securely archiving them for an additional ten years before deletion. CRM records are kept for five years following our last contact with you.

When you purchase a product

When you place an order online, we ask for a few things: like your name, address for billing and delivery, number, email, and also note your IP(internet protocol) address. This information is necessary to fulfill your order, process payment, and deliver the products to you. We will send you a receipt via email and may contact you regarding your purchase using the provided telephone number. Recording your IP address helps ensure accurate tax calculation as required by law.

We do not utilize the information you provide for any automated decisions that could impact you. We retain your order information for an indefinite period of time.

When you submit a website review

When you submit a review, we collect your name, email address, and IP (Internet Protocol) address. This helps us provide authentic feedback to potential customers. Your name and review content (excluding email and IP address) may be publicly displayed on our website. This is done in our legitimate interest to promote our products and services.

We don't make automated decisions based on your information. We keep your data as long as we market the relevant product or service, and delete it afterwards. You can request to remove your review anytime.

Cookies

What are Cookies?

Cookies help us gather information about visitor’s computers to improve our website. ?We might gather information about your overall internet activity using cookies, which are downloaded and stored on your computer's hard drive.

The data collected through cookies does not contain personally identifiable information?. It is purely statistical data without any personal details. You have the option to decline the use of cookies.